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Virtual Desktop

Virtual Desktop

Virtual desktops work the same as regular PC computers. They are installed and hosted in the cloud instead of a physical computer. We can provide you with access to a virtual desktop if you need to use specific software that can’t be installed on your computer. There are three types of virtual desktops.

General Virtual Desktop

General is preinstalled with Microsoft Office 365 Outlook, Word, Excel and Powerpoint. This is a great option for Dual Credit students using a Chromebook and need access to full features of the software. All enrolled students have been provisioned access to this virtual desktop.

Drafting Virtual Desktop

Drafting is preinstalled with software for students taking engineering and other design courses. Software installed includes Autodesk AutoCAD 2019, Autodesk Revit 2019, Autodesk Civil 3D 2019, SolidWorks 2019, CadWorx 2019, and Aveva PDMS 12. You must be enrolled in a pre-approved course to access this virtual desktop.

Adobe Creative Suite Virtual Desktop

Adobe Creative Suite is preinstalled with Adobe Creative products you need for your assigned classwork. This is also a great option for Dual Credit students using a Chromebook and need access to full features of the software. You must be enrolled in a pre-approved course to access this virtual desktop.

Get A Virtual Desktop

If you have a computer (Windows or Mac) or tablet (Apple iOS & Android) and Internet access, then all you need is a browser to access a virtual desktop. Follow the steps below to get your virtual desktop.

  1. Request and Get Approved for a Virtual Desktop

    Before you can access a virtual desktop, you must request and be approved for one.

    Request Virtual Desktop

  2. Select Your Virtual Desktop

    Once approved, select the virtual desktop you chose when you placed your request to log in:

    1. General Virtual Desktop
    2. Drafting Virtual Desktop
    3. Adobe Creative Suite Desktop

  3. Log In Using Your San Jac Credentials

    Log into your selected virtual desktop using your San Jac email address and password.

  4. Allow the Virtual Desktop to Set Up

    Please allow one to two minutes for your virtual desktop to be prepared.

  5. Log Into Your Virtual Desktop

    When prompted, log into your virtual desktop using your Office 365 password and click log in.

  6. Get to Work!

    Once your desktop loads, you can click on the app you wish to launch and get to work!

    Make sure to save your work securely by using your San Jac OneDrive account.

    When you are ready to end your virtual desktop session, click the profile button near the upper right corner. Click end session twice to end your session.

A Network of Support

If you need any tech-related assistance or just have any tech questions, please request help or contact one of our support services below. You can also visit the Technical Support Homepage.

In-Person

ITS Service Desk Hours of Operation & Locations

Monday - Thursday: 9 a.m. - 6 p.m.
Friday: 8 a.m. - 12 p.m.

  • Central Campus: C-1.129
  • South Campus: S-12.120
  • North Campus: N-8.112

Online

ITS Tech Support

Click here for the service catalog and submit a ticket.

Phone or Email

ITS Help Desk Hours of Operation

  • Monday - Thursday: 7 a.m. -  10 p.m.
  • Friday: 8 a.m. - 12 p.m.
  • Saturday: 8 a.m. - 5 p.m.
  • Sunday: On Call 12 p.m. - 5 p.m.

On-Campus Phone:
6137

Off-Campus Phone:
281-998-6137

Email:
techsupport@sjcd.edu