On June 30, 2012 San Jacinto College introduces a new Identity Automation system that will provide students with a simple, user-friendly interface for creating or updating their usernames and passwords, and for managing their account security questions.
The new ID management system will simplify things. Currently, students use a different password to access student email than they do to access other important networks, such as SOS, SJC RemoteApps, or to simply log into a campus computer. Once the new system goes live, students will be able to sync accounts, and access all networks, including their email, with just one password.
Students will also have more flexibility when setting up security questions. Instead of being limited to answering pre-defined questions only, students will be able to create their own custom questions and answers.
Students should experience little or no interruption in accessing a majority of systems because the upgrade will not affect current passwords. You will be able to continue logging into all San Jac systems as you currently do. However, there are a couple of things to note:
Students are encouraged to log into the new Password Self-Service System and set up their new security questions. While this will not affect your ability to log in, you will not be able to reset a forgotten password online until you have set up security questions associated with your account.
Your student email account password will NOT automatically sync with your SOS password once we go live. If you would like to sync your email password, you will be required to log into Password Self-Service and change your current SOS password.
And of course there will be easy-to-follow documentation once we go live to show students how to use the new system.
If you have any questions on the upcoming changes, please submit them to the ITS Customer Care office at ITS.CustomerCare@sjcd.edu.